Contact Us
Manchester Factory is now known as Morgan & Reid.
We'd love to hear from you. Our team is here to help.
Let your customers get in touch with you by filling out the email form below.
Shipping
Free shipping is available on all Morgan & Reid products across Australia and New Zealand.
Orders from our Archive collection and marked sale items incur a flat rate shipping fee of $12.95.
Any applicable shipping charges are clearly shown at checkout before payment.
Dispatch Times
We dispatch from warehouses across Australia. Please refer to the individual product page for current dispatch timeframes.
Orders are typically processed within 24 to 48 hours. During peak periods, processing times may be slightly longer. Orders placed on weekends are dispatched on Monday.
For further detail, please review our Shipping Policy.
Tracking Your Order
Once your order has been dispatched, you will receive tracking details via email. If you cannot locate your tracking information, please check your junk or spam folder.
If your parcel is delayed, contacting the courier directly can often provide the quickest update.
Missing Items
Some orders may be shipped separately from different warehouse locations. If part of your order has not arrived, please check your email for additional tracking information.
If you still require assistance, email hello@morganandreid.com and our team will be happy to help.